Datenschutzrichtlinie

AceBet.de Privacy and Cookie Policy

At acebet.de, we are committed to protecting and respecting your privacy and maintaining the confidence and trust of our customers. This privacy policy (“Privacy Policy”) explains how your personal data is collected, why it is collected and how it is kept secure.

This Privacy Policy governs the manner in which acebet.de collects, uses, maintains, and discloses information collected from users (each, a “User”) of acebet.de through https://acebet.de and any subdomains, subpages, successor sites or any application accessible via our website. This Privacy Policy applies to our website and all products and services offered through our website.

A. Controller and contact

This Privacy Policy applies to users residing in the European Economic Area (EEA) and Switzerland.

Controller within the meaning of the GDPR: Trey Mark Holdings Ltd. Belapais, 4, Office 101, Strovolos, Nicosia 2057, Cyprus E-Mail: [email protected]

EU Representative and Data Protection Officer: The following person is our Data Protection Officer and Representative in the EU - contact this person at: Email: [insert DPO address]

B. Definitions

"Personal data" means any information relating to an identified or identifiable natural person (Art. 4 No. 1 GDPR); "Processing" means any handling of personal data, e.g. collection, storage, transmission or erasure (Art. 4 No. 2 GDPR);

"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements

"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law (Art. 4 No. 7 GDPR)

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller (Art. 4 No. 8 GDPR)

"Recipient" means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not However, authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State 4.5.2016 L 119/34 EN Official Journal of the European Union law shall not be regarded as recipients; the processing of those data by those authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing (Article 4(9) GDPR);

"Third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data (Art. 4 No. 10 GDPR);

"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her (Art. 4 No. 11 GDPR);

"Personal data breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed (Art. 4(12) GDPR);

C. Data categories and purposes of processing

We process the following categories of personal data for the purposes stated in each case:

1. Provision of the website, apps and Platform

We process technical and usage data (such as IP address, device information, log data and cookies that are strictly necessary) to make the website and app available, ensure their stability and security, and adapt the content to your device.The legal basis is Article 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract) and Article 6(1)(f) GDPR (legitimate interests in operating a secure and user-friendly website and Platform).

1. Account and contact information:

When you create and use an account, we process your identification and contact details, age, account data and gameplay data to set up, manage and secure your customer account, to authenticate you, and to allow you to participate in the Social Play Games and Promotional Play Games.

• The Purpose of collecting and processing these data is to allow your registration, the management of your account and facilitate giving customer support.
• The legal basis is the performance of the contract with you (Art. 6(1)(b) GDPR), legitimate interest in operating a secure and user-friendly website and platform (Art. 6(1)(f) GDPR).

1. Payment information:

In order to enable you to make payments on our website, we collect payment data credit card number (in encrypted form) and further data to secure that process.

• -The purpose is to allow processing of payment and at the same time prevent fraud.
• The legal basis for this process is the performance of the contract with you (Art. 6(1)(b) GDPR), fulfilling legal obligations (Art. 6(1)(c) GDPR).

1. Purchase of Gold Coins and payment processing

When you purchase Gold Coins, we process your payment and transaction data to handle the purchase, provide you with the Gold Coin bundles and maintain accounting, tax and audit records.The legal basis for the mentioned purposes is Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(c) GDPR (compliance with legal obligations under tax and commercial law).

1. Promotional Play Games and prize redemptions

For Promotional Play Games, we process Sweeps Coin balances, gameplay history, redemption requests, KYC data and payment details to manage your participation, determine eligibility for prizes and handle redemptions.The legal basis for the mentioned purposes is Article 6(1)(b) GDPR (performance of a contract), and, where enhanced checks are carried out for fraud prevention or AML purposes, Article 6(1)(c) GDPR (legal obligations) and Article 6(1)(f) GDPR (legitimate interests in preventing abuse and financial crime).

1. KYC, fraud prevention and compliance

We process KYC and verification data, payment data, technical logs and other relevant information to comply with legal requirements (e.g. anti-money-laundering laws where applicable), to detect and prevent fraud, misuse and security incidents, and to enforce our terms and policies.The legal basis for the mentioned purposes is Article 6(1)(c) GDPR (compliance with legal obligations) and Article 6(1)(f) GDPR (legitimate interests in securing our services and preventing misuse and financial crime).

1. Usage and account history:

We process information about your activities on the platform, transaction data, gaming behavior.

• The purpose of collecting these data is to provide best service, to prevent abuse and perform statistical analyses.
• The legal basis is fulfilling the contract with you (Art. 6(1)(b) GDPR) and pursuing legitimate interests (Art. 6(1)(f) GDPR).

1. Device and technical information:

IP address, browser type, operating system, language settings, device identifiers.

• The purpose of collecting these data is to maintain security, discover risks of fraud and to optimize operation and use of our website.
• The legal basis is Art. 6(1)(f) GDPR (pursuing legitimate interests) and Art. 6(1)(b) GDPR (fulfillment of contract with you).

1. Communication content:

We will monitor the content of support requests, your reviews or chat communication with us.

• The purpose is to answer your inquiries, improve our services and provide support.
• The legal basis is Art. 6(1)(b) GDPR (fulfillment of contract) and Art. 6(1)(f) GDPR, (pursuing legitimate interests).

In this context telephone conversations and video calls may be recorded with your express consent.

1. Marketing and advertising:

Sending of advertising information with your consent (newsletter, product information).

• The legal basis for providing this information is your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time using the corresponding feature on our website.

1. Cookies and tracking technologies:

See section H.

1. Processing of special categories of personal data (e.g. first name, last name, email, date of birth, telephone) is only carried out on the basis of express consent (Art. 9(2)(a) GDPR) or legal requirements (Art. 6(1)(c) GDPR).

D. Recipients and transfers to third countries

1. Categories of recipients

The following groups are the recipients of transfers of personal data:

• IT service providers (hosting, maintenance)
• Payment service providers and banks
• Providers of marketing and analysis tools
• Authorities, if required by law

1. Data transfer to third countries (outside the EEA): Transfers outside the EEA only take place if an adequate level of data protection is ensured (e.g. adequacy decision, EU standard contractual clauses). If you have any questions, please contact [email protected]

E. Rights of data subjects

You have the following rights under the GDPR:

1. Information (Art. 15 GDPR): You can request information about your stored personal data.
2. Rectification (Art. 16 GDPR): You can request the correction of incorrect data.
3. Erasure (Art. 17 GDPR): You can request the erasure of your data, provided there are no retention obligations to the contrary.
4. Restriction of processing (Art. 18 GDPR).
5. Right to object (Art. 21 GDPR): You can object to processing based on legitimate interests at any time.
6. Data portability (Art. 20 GDPR).

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller (Art. 20 GDPR), provided that the processing is based on consent or on a contract and is carried out by automated means

1. Withdrawal of consent given (Art. 7(3) GDPR): At any time on our Website with effect for the future.
2. Right to lodge a complaint (Art. 77 GDPR) with a supervisory authority, e.g. the data protection authority of your federal state or the Bundesbeauftragte für den Datenschutz und Informationsfreiheit (Federal Commissioner for Data Privacy and Freedom of Information (www.bfdi.bund.de). Apart from that you can lodge a complaint with a data protection supervisory authority of your choice within the European Union, in particular at your place of residence, workplace or the place of the alleged infringement (Art. 77 GDPR).

You can exercise your data protection rights by sending an email to [email protected] or by post at the address provided above. Please state your place of residence and the matter in question. We will respond to your requests in accordance with the legal requirements.

F. Retention periods

Your personal data will only be stored for as long as is necessary to fulfill the stated purposes or legal obligations. After that, your data will be deleted or anonymized, unless statutory retention obligations (e.g. under the German Commercial Code (HGB) or the German Tax Code (AO)) prevent this.

G. Closing your account

If you wish to close your user account, please contact us on [email protected] or by post at the address provided above. After confirming the deletion, a 30-day process will begin, after which your account will be permanently deleted. If you log in again during this period, the deletion process will be stopped, and the period will start again. During this process, access to live support may be restricted. If you have any questions during the account closure, you can still contact us by e-mail at [email protected] of by post as indicated above.

H. Cookies, web tracking and ePrivacy

1. Introduction

This Cookie Policy explains how we uses cookies and similar technologies on our website. It informs you about the types of cookies used their purpose and your choices.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit our website. They enable us to recognize your device when you visit again and to store certain information about your use of the website.

1. Types of cookies that we use
2. Necessary cookies: These cookies are technically necessary for the operation of our website. Without them, the website cannot function properly (e.g. session cookies, log-in cookies).
3. Functional cookies: These cookies enable additional functions such as saving your preferences (e.g. language settings or selected avatar).
4. Analysis and performance cookies: These cookies help us to statistically evaluate the use of the website in order to optimize our services (e.g. with Google Analytics).
5. Advertising and targeting cookies: We use these cookies to show you relevant advertising, both on our website and on third-party websites, and to measure the success of our marketing efforts.
6. Social media cookies: If you share content via social media (e.g. Facebook, Twitter), these services may set their own cookies.
7. Legal basis for the use of cookies

Technically necessary cookies are used to safeguard legitimate interests in accordance with Art. 6(1)(f) GDPR. For all other cookies, we obtain your consent in accordance with Art. 6(1)(a) GDPR.

1. Revocation and setting options

You can revoke or adjust your consent at any time via our cookie banner. You can also delete cookies in your browser settings or prevent their storage. Please note that this may limit the functions of the website.

1. Forwarding of personal data

Some cookies lead to the transfer of personal data to our partners and service providers, possibly also to third countries. In this regard we refer to the relevant sections in this Privacy Policy.

1. Updating this cookie policy

We reserve the right to change this cookie policy in order to adapt it to new legal requirements or changes in services. Therefore, please check this page regularly.

1. Contact us

If you have any questions about this Cookie Policy as part of the Privacy Policy, please contact us on [email protected] or under the postal address given at the beginning of this Privacy Policy.

We use cookies and similar technologies. Strictly necessary cookies are used to operate the website and services. With your consent, we may also use analytics and marketing cookies to analyze how the website is used and to show you personalized content and offers. More detailed information can be found below or in the consent management tool on the website.

The legal basis for the mentioned purposes is:

- for strictly necessary cookies, Article 6(1)(f) GDPR (legitimate interests in providing a functional website);

- for analytics/marketing cookies, Article 6(1)(a) GDPR (consent).

1. Technically necessary cookies:

The cookies listed below are required to provide the website and its basic functions (authentication, security and personalization). These are subject to Sec. 25(2) German Data Protection Act for Telecommunication and Telemedia (TTDSG) and Art. 6(1)(b) and (f) GDPR.

1. Analysis/marketing cookies and tracking technologies:

For this we obtain your explicit consent via our cookie banner (Art. 6(1)(a) GDPR, Sec. 25(1) German Data Protection Act for Telecommunication and Telemedia (TTDSG)).

• You can individually specify which cookies you consent to in the cookie banner.
• You can revoke or change your consent at any time (link in the footer "Cookie settings").
• You can find more information on individual third-party providers and the cookies used in our separate [Cookies list].

If you have subscribed to marketing communications (e.g. newsletters) or have given us your consent to such communications, you can withdraw this consent at any time with effect for the future. The revocation does not affect the legality of the processing until the revocation.

1. Your settings:

You can also control and delete cookies via your browser settings.

1. Do-not-track:

We take into account the do-not-track signal of your browser as far as technically possible.

I. Automated decisions/profiling

Automated decision-making within the meaning of Art. 22 GDPR or comprehensive profiling only takes place if this is necessary for the fulfillment of the contract with you, if you have given your consent or if legal regulations permit this. You have the right not to be subject to such a decision.

J. Protection of minors

People under the age of 18 are not permitted to use our services. If we become aware of any violations, the corresponding data will be deleted immediately. We may request proof of age.

K. Data security

We use appropriate technical and organizational measures to protect your data from loss, misuse and unauthorized access (Art. 32 GDPR). Information on the confidential handling of passwords/account data can be found in our Terms of Use.

L. Changes to the privacy policy

We reserve the right to amend this Privacy and Cookie Policy at any time in compliance with the applicable data protection laws. We will inform you of any significant changes in a suitable manner and in good time.

In the event of significant changes to our privacy policy, we will inform you expressly, e.g. by e-mail or by means of conspicuous notices on the website. Where required by law, we will obtain your renewed consent. We recommend that you check the privacy policy regularly.

M. Contact and complaints

If you have any questions or complaints about data protection, please contact us at [email protected] or by post at the address provided above.

If you contact us, we will process your contact details and the content of your request to respond to, solve technical issues, handle complaints and improve our services.

The legal basis for the mentioned purposes is Article 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract) and Article 6(1)(f) GDPR (legitimate interests in providing customer service).

In the event of complaints, you can also contact the competent data protection supervisory authority, i.e. the Federal Commissioner for Data Protection, at [email protected] . Homepage: Federal Commissioner for Data Protection and Freedom of Information.